Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously. Learn how delicuan manages and protects every piece of information you share with us.
This is the foundation of how delicuan manages your data – transparent, responsible, and always putting your interests first.
All data transmitted between your device and delicuan's servers is protected by 256-bit SSL encryption, meaning sensitive information such as account details and transactions cannot be intercepted by any external party.
You have the right to access, correct, or request the deletion of your personal data at any time. delicuan provides a straightforward process for managing your own information through your account settings.
Delicuan does not sell, rent, or transfer your personal data to third-party advertisers or data brokers. Your information is used solely for platform operations and improving your experience.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time threat monitoring systems. Only authorised staff may access user data.
In the event of any security incident involving your data, delicuan is committed to notifying you in a timely manner via email or in-platform notification without undue delay.
Delicuan's personal data management complies with the Malaysian Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are protected under a recognised legal framework.
Note: This Privacy Policy describes delicuan's data collection and usage practices. By registering or using our platform, you agree to the terms of this Privacy Policy. Please read it carefully as it contains important information about your rights.
Delicuan collects various types of information to ensure the platform runs smoothly and that your experience as a user is comfortable and secure. This information is divided into several key categories:
During registration and use of the platform, you provide information such as your full name, date of birth, identity card number (MyKad), email address, phone number, residential address, and bank account or e-wallet details used for financial transactions.
As part of the Know Your Customer (KYC) process, we collect a copy of a valid government-issued ID, a selfie for facial verification, and a bank statement or utility bill as proof of address. KYC data is stored securely and accessed only by authorised personnel for verification purposes.
We also automatically collect technical data including IP address, device and browser type, operating system, access date and time, pages visited, and in-platform activity such as wagering and transactions.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Data | Name, MyKad, date of birth | KYCSecurity |
| Contact Data | Email, phone, address | SupportNotifications |
| Financial Data | Bank account, e-wallet | DepositWithdrawal |
| Technical Data | IP, browser, device | SecurityAnalytics |
| Transaction Data | Wagering history, deposits | AuditSupport |
The information we collect is used solely to ensure the delicuan platform operates smoothly and to deliver the best experience to you. The following are the primary purposes for data use:
Delicuan does not use your data to make automated decisions that could significantly affect you without human review. Any action taken on your account is first reviewed by our team.
Delicuan processes your personal data on valid legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):
Delicuan does not sell or transfer your personal data to third parties for marketing purposes. However, we may share certain information with the following parties in limited circumstances:
All third parties we work with are required to adhere to data security standards equivalent to those of delicuan and are not permitted to use your data for any purpose beyond what has been specified.
The delicuan platform uses cookies and similar tracking technologies to enhance the user experience and platform security. The cookies we use fall into several categories:
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality.
Delicuan implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or destruction:
While Delicuan takes all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe – never share your password with anyone.
Delicuan retains your personal data for as long as necessary to fulfil the purpose of collection, or as required by law. Generally:
When data is no longer needed and there is no legal obligation to retain it, delicuan will securely delete or anonymise that data.
As a personal data subject, you hold certain rights protected under Malaysia's PDPA. delicuan respects and facilitates the exercise of the following rights:
To exercise any of the rights above, contact our support team via live chat or email. We will process your request within 14 business days.
The delicuan platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's data has been collected without our knowledge, that data will be deleted immediately and the relevant account will be terminated.
Delicuan reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. The latest update date will always be shown at the top of this document.
For significant changes, we will notify you via your registered email or in-platform notification at least seven days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated terms.
For any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, please contact our Data Privacy Officer: